POOLIO Support Center

Guides and answers for pool service companies using POOLIO.

Getting started

Create your company, add customers, set up routes, and assign techs. Owners see a full Start-Up Guide inside the app under Support.

Add customers, import from CSV, and record SMS/email consent before sending automated messages.

Automated replies and reminders only send to customers who have opted in. Customers can reply STOP any time.

Techs capture chemistry readings, chemical dosages, equipment condition, and service photos on the job.

Send estimates and invoices with public links. Accept payments through your connected processor.

Review our Privacy Policy, Terms, and SMS Terms. Request account deletion from Profile in the app.

Contact support

Signed-in owners and admins can also access the full in-app Support Center with the Start-Up Guide, tech workflows, and admin setup articles.