Repairs are a margin business. Track the margin.
When repairs are the revenue, the risks change: unapproved scope, parts cost you never recovered, labor nobody logged, and jobs that finished but never got invoiced. POOLIO tracks the whole job, not just the appointment.
- Estimates with recorded, timestamped approvals
- Change orders authorized before extra cost is billable
- Parts through purchasing, receiving, and installation
- Labor captured in the field and billed with the job
Job economics
Where repair margin is won or lost
- Step 1
Quote from real pricing
Build estimates from an owner-scoped catalog with your own prices, not a tech's mental math in a driveway.
- Step 2
Capture labor as it happens
Techs log time against the work order in the field, so labor on the invoice reflects the job rather than an estimate of an estimate.
- Step 3
Track the parts
Parts move through purchase, receiving, and installation with internal cost recorded and a mobile shopping list for the assigned tech.
- Step 4
Control scope
Discovered work becomes a change order with its own approval, protecting both the customer relationship and the invoice.
- Step 5
Bill everything completed
A completed-not-billed queue reconciles authorized labor and parts into an invoice with duplicate prevention.
- Step 6
See what it earned
With cost and price captured separately, the job's numbers are visible instead of inferred at year end.
Operational outcomes
What repair companies stop losing
Unauthorized work
Approvals and change orders are recorded before the cost becomes billable.
Unrecovered parts cost
Parts cost is captured at receiving, not reconstructed from a supplier statement.
Finished-but-unbilled jobs
A visible queue of completed work waiting to be invoiced.
POOLIO organizes the work and the follow-up. Results depend on your pricing, your route, and how your team uses the system — POOLIO does not guarantee revenue outcomes.
Who it is for
Repair operations this suits
Equipment specialists
Pump, filter, heater, and automation work with parts and labor tracked per job.
Companies subbing route work
Repairs as the core business, with routes optional rather than assumed.
Multi-visit projects
Work orders that stay open across visits with labor accumulating against them.
Warranty-heavy work
Installation history per body of water for when a part fails inside its term.
Buyer checklist
Repair-company checklist
- Are customer approvals recorded with a timestamp?
- Do change orders require separate authorization?
- Is parts cost tracked separately from customer price?
- Can techs see the parts list for their job on a phone?
- Is labor logged in the field rather than reconstructed?
- Is there a queue of completed work not yet invoiced?
FAQ
Frequently asked questions
We mostly do repairs, not weekly cleans. Is POOLIO still relevant?
Yes. The estimate to approval to work order to invoice pipeline is the core of POOLIO, with parts catalog, purchasing and receiving states, labor capture, and change orders. Recurring routes are available but not required.
How do we handle jobs where scope changes on site?
Change orders. Additional work gets its own tokenized approval before its cost becomes billable, so the customer authorizes the increase and the tech is not making a pricing decision in the yard.
Can we track parts cost separately from what we charge?
Yes. Parts carry internal cost through purchase and receiving, while what the customer is billed comes from your pricebook — so job margin is not guesswork.
How do techs know what parts to bring?
Parts attached to a work order appear on a mobile shopping list for the assigned tech, with purchasing, receiving, and installation states tracked.
What stops a completed repair from going unbilled?
Completed work orders with captured labor and parts land in a completed-not-billed queue, reconciled into invoices with duplicate prevention.
Price a real repair in the demo
Bring a recent job with parts and labor; we will run the numbers through POOLIO live.