POOLIO SMS Terms

POOLIO helps pool service companies send SMS messages to customers who have opted in.

Message Types

Messages may include:

• pool service updates
• completed service notifications
• billing reminders
• invoice payment links
• estimate links
• scheduling updates
• customer support replies
• AI Inbox replies
• Billing AI reminders

Message Frequency

Message frequency varies depending on service activity, invoices, estimates, scheduling, and customer communication.

Message and Data Rates

Message and data rates may apply.

Opt-Out

Customers can opt out of SMS messages at any time by replying STOP.

After replying STOP, the customer will no longer receive SMS messages from that pool service company unless they opt back in.

Help

Customers can reply HELP for help.

Consent

Customers must provide consent before receiving SMS messages. Consent may be collected through a service agreement, web form, invoice page, estimate page, customer portal, paper form, verbal consent recorded by the pool company, or by texting START/JOIN/YES to the company SMS number.

Mobile information will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes.

Contact

For help, contact: support@poolopsai.com