Run the Route. Let POOLIO Watch the Office.
POOLIO helps pool service companies respond to customers, send service updates, follow up on invoices, chase estimate approvals, manage repair work orders, and catch missed revenue — all through one AI-powered pool operations platform.
Built from decades of real pool service experience.
POOLIO can suggest replies, require approval, or auto-send approved low-risk messages based on your settings.
Pool Companies Do Not Just Need Route Software. They Need Communication Control.
The route is only half the business. The real stress starts when customers need answers, invoices need chasing, estimates need follow-up, repairs need approval, and the owner has to keep everything moving.
Customers ask for updates while techs are busy
Invoices need reminders before they get paid
Estimates sit too long without follow-up
Repair approvals delay revenue
Work orders get scattered between texts, notes, and memory
Missed calls turn into lost customers
Owners and office staff repeat the same replies all day
Money gets missed because nobody followed up
Your AI Office Number for Pool Customers
POOLIO helps your pool company communicate faster without making the owner live inside texts all day.
POOLIO can be set to suggest replies, require approval, or auto-send low-risk messages depending on the owner's settings.
Built From Decades in the Pool Business
POOLIO was not built from theory. It was built from real pool service experience — the routes, the repairs, the late payments, the customer questions, the follow-ups, and the office stress that owners carry every day.
After decades in the service industry, one thing became clear: the route is only half the business.
The other half is everything that happens after the work is done.
Customers need updates. Invoices need reminders. Estimates need follow-up. Repairs need approvals. Work orders need organization. Messages need replies. And if nobody stays on top of it, money gets missed, customers get frustrated, and the owner ends up carrying the weight.
POOLIO was created to solve that problem.
It gives pool companies an AI-powered office layer that helps follow up, remind, organize, and surface what needs attention — so owners can run a cleaner business without living inside their inbox.
"The work was never just servicing pools. It was chasing the office side after the work was done. POOLIO was built to finally fix that."
POOLIO Handles the Follow-Up That Usually Falls on the Owner
POOLIO helps pool companies send smarter customer updates, follow up on billing, organize replies, manage repair approvals, and catch revenue opportunities before they slip away.
AI Customer Texting
POOLIO helps respond to customer questions, service updates, invoice requests, estimate follow-ups, repair approvals, and scheduling messages.
Billing AI Follow-Ups
Automatically sends professional reminders for unpaid invoices, past-due balances, and payment links.
Estimate & Repair Follow-Up
Follows up on open estimates and repair approvals so profitable work does not sit forgotten.
Repair Work Orders
Turn technician findings, customer approvals, and repair notes into organized work orders that can be scheduled and tracked.
Owner Reply Voice
POOLIO can write replies in the owner's preferred tone so messages still feel personal and professional.
Smart Inbox Categories
Automatically organizes messages into billing, service questions, repair approvals, scheduling, and support.
AI Suggested Replies
POOLIO can draft replies for the owner or office team to approve before sending.
Auto-Send Low-Risk Messages
For safe, repetitive updates, POOLIO can automatically send approved message types.
Missed-Money Alerts
POOLIO surfaces unpaid invoices, forgotten estimates, pending repair approvals, and customer follow-ups that could turn into revenue.
Billing AI That Politely Chases Payments for You
Nobody starts a pool company because they want to chase invoices. POOLIO helps send clean, professional reminders so billing follow-up does not fall through the cracks.
7-Day Reminder
Hi Jessica, just a friendly reminder that your pool service invoice is still open. You can pay securely here: Payment Link. Thank you.
30-Day Reminder
Hi Jessica, your pool service invoice is now past due. Please use the secure payment link below when you have a chance. Thank you.
Owner Alert
Invoice #3041 is 60 days past due. POOLIO recommends owner review before the next message is sent.
Billing AI can be configured by plan and owner settings.
Repair Follow-Up Without the Sticky Notes
Repairs are where pool companies make real money, but approvals, notes, and scheduling can get lost fast. POOLIO helps organize repair opportunities from technician finding to customer approval to completed work order.
Tech Finds Issue
Pump lid O-ring worn
POOLIO Creates Repair Opportunity
Suggested repair: Replace O-ring
Customer Gets Approval Text
Your technician found a worn pump lid O-ring. The repair is $48. Would you like us to complete this on the next visit?
Customer Approves
Yes, please.
Work Order Is Created
Approved repair added to work order queue
Owner Sees Revenue Opportunity
Repair approved and ready to schedule
Cheap Route Apps Track the Work. POOLIO Follows Up After the Work.
Most pool software helps organize routes and service logs. POOLIO goes further by helping with customer replies, billing reminders, estimate follow-up, repair approvals, work orders, and missed-money alerts.
Cheap Route Apps
Good for basic route tracking and service logs, but usually limited when it comes to customer communication, AI replies, billing follow-up, repair approvals, and missed revenue recovery.
Traditional Pool Software
Can be powerful, but often feels heavy, expensive, and built around manual office workflows.
POOLIO
Routes, service logs, billing, estimates, AI customer texting, invoice reminders, repair approvals, work orders, missed-money alerts, and owner visibility in one modern system.
POOLIO is not just route management. It is the AI office layer that helps pool companies communicate, follow up, collect better, and turn repair opportunities into revenue.
One Recovered Invoice or Repair Approval Can Pay for POOLIO
If POOLIO helps recover one forgotten estimate, one unpaid invoice, or one missed repair approval, the software can pay for itself.
- Respond to customers faster
- Send professional invoice reminders
- Follow up on estimates automatically
- Get repair approvals through text
- Turn tech findings into work orders
- Reduce repetitive office replies
- Help spouses/admins stop chasing everything manually
- Catch missed revenue before it disappears
Designed for Owner-Operated Pool Companies
POOLIO is built for pool companies that are growing, busy, and tired of the owner being the office, sales team, billing department, repair coordinator, and customer service desk all at once.
Connect ChatGPT or Claude to Your POOLIO Company
Eligible owners and admins can ask a supported ChatGPT or Claude account read-only questions about routes, incomplete stops, customers, equipment, service history, repairs, and messaging eligibility — answered from your live POOLIO data.
- Included with AI Office and above
- Connects your own supported ChatGPT or Claude account
- POOLIO does not provide or pay for your third-party AI subscription
- Read-only access for the owner/admin connection in this release
- Company access can be turned off instantly inside POOLIO
- Availability depends on your ChatGPT or Claude plan and connector support
Simple Pricing for Pool Companies That Want to Run Cleaner
Start with routes, service logs, billing, and customer communication. Upgrade when you are ready for AI-powered follow-up, missed-money alerts, repair workflows, and advanced office automation.
Route Pro
Founding Member Pricing · normally $99/mo
For solo owners and small route operations that want routes, service logs, billing, estimates, basic repairs, and basic AI communication.
- Customers, routes, service logs
- Schedule, work orders & basic repairs
- Estimates + public approve/decline
- POOLIO Billing: invoices, payment links, recurring
- AI suggested replies + auto-send low-risk
- Owner reply voice, inbox categories
AI Office
Founding Member Pricing · normally $199/mo
For pool companies that want AI-powered customer communication, billing follow-up, estimate follow-up, repair approvals, advanced inbox, and missed-money alerts. Includes POOLIO AI Connect, so eligible owners and admins can connect supported ChatGPT and Claude accounts to read-only POOLIO tools.
Use supported ChatGPT & Claude accounts with read-only POOLIO tools.
- Everything in Route Pro
- Billing AI — 30/60/90 past-due follow-up
- Automated billing reminders
- Quote / estimate / repair AI follow-ups
- AI reply rules + advanced inbox
- POOLIO AI Connect — use supported ChatGPT & Claude accounts with read-only POOLIO tools
- QuickBooks sync when available
Growth
$329/mo — same price for founding and standard members
For growing teams that need more customers, more techs, more communication volume, advanced repair workflow, dispatch, and reporting.
- Everything in AI Office
- Advanced repair pipeline + kanban
- Dispatch board & bulk assign
- Advanced owner reporting
- Higher AI/SMS/email volume
- Priority support
Custom
Contact us for a quote
For companies above Growth limits — custom migration, onboarding, integrations, communication volume, and enterprise support.
- Everything in Growth
- 12+ techs, 600+ active customers
- Custom AI / SMS / email volume
- Custom onboarding & migration
- Advanced support and account setup
Founding Member Pricing Is Open for Early Pool Companies
We are opening POOLIO to a limited group of early pool companies who want direct founder access, early pricing, and priority feedback during rollout.
Founding Member Access
- Early pricing
- Founder onboarding
- Priority feature requests
- Setup guidance
- Direct product feedback loop
- Early access to new AI Office features
Questions Pool Owners Ask
Can POOLIO respond to customers by text?+
Yes. POOLIO can help respond to customer questions, service updates, invoice requests, estimate follow-ups, repair approvals, and support replies. Owners can choose whether replies are suggested, approved first, or auto-sent for low-risk message types.
Does POOLIO replace my office person?+
No. POOLIO helps owners and office teams communicate faster, stay organized, and reduce repetitive follow-up. It is built to support the office, not remove human control.
Can POOLIO follow up on unpaid invoices?+
Yes. POOLIO can send billing reminders, payment links, past-due follow-ups, and owner alerts based on the company's settings.
Can POOLIO follow up on estimates and repair approvals?+
Yes. POOLIO can remind customers about open estimates, pending repair approvals, and quote decisions so revenue opportunities do not sit forgotten.
Does POOLIO help with work orders?+
Yes. POOLIO helps organize service notes, repair opportunities, customer approvals, and work orders so owners can move repairs from finding to approval to scheduled work.
Will customers know it is AI?+
POOLIO messages should feel clear, professional, and helpful. The pool company controls the messaging style, approval rules, and what types of messages can be sent.
Give Your Pool Company an AI Office Number
POOLIO helps pool companies respond faster, follow up better, collect cleaner, organize repairs, and stop letting customer messages, invoices, estimates, and work orders slip through the cracks.
SMS Compliance: Customers receive POOLIO-powered messages only after opting in with their pool service provider. Message types may include service updates, billing reminders, invoice links, estimate updates, scheduling updates, repair approval messages, work order updates, and support replies. Customers can reply STOP to opt out or HELP for help.